# Cannot log in to careers account

**URL:** <https://forum.allencell.org/t/cannot-log-in-to-careers-account/654>\
**Category:** Other Discussions\
**Created:** [September 4, 2023, 2:38am UTC](https://forum.allencell.org/t/cannot-log-in-to-careers-account/654 "2023-09-04T02:38:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dgrdgr](https://avatars.discourse-cdn.com/v4/letter/d/779978/32.png) [@dgrdgr](https://forum.allencell.org/u/dgrdgr)\
**Post date:** [September 4, 2023, 2:38am UTC](https://forum.allencell.org/t/cannot-log-in-to-careers-account/654/1 "2023-09-04T02:38:39Z")

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Apologies if this is outside the scope of these forums, but I need help accessing my account on the career portal. It just tells me invalid credentials no matter how many times I reset my password.

Does anyone have any lead on who the admins for the careers page are or who else to contact?

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**Author:** ![ThaoDo](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@ThaoDo](https://forum.allencell.org/u/ThaoDo)\
**Post date:** [September 4, 2023, 4:13am UTC](https://forum.allencell.org/t/cannot-log-in-to-careers-account/654/2 "2023-09-04T04:13:49Z")

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You can try our [contact form](https://secure2.convio.net/allins/site/SPageServer/?pagename=send_message_ai) or email [careers@alleninstitute.org](mailto:careers@alleninstitute.org).  
Monday is a holiday so the response can be a little delayed.  
Hope you can find the help you need!